The Women’s Healthcare Group
1693 South Queen Street
York, PA 17403
Phone: (717) 845-1621
Fax: (717) 854-6939
Contact the office for availability. For routine care, it is advisable to schedule appointments well in advance, so we may afford you and your family plenty of time and attention. If you need to cancel an appointment, please do so as far in advance as possible.
Please call us at (717) 845-1621 and follow prompts as instructed for appointments, billing and all other needs.
Monday 8:00 am – 5:30 pm
Tuesday 8:00 am – 5:30 pm
Wednesday 9:00 – 5:30 pm
Thursday 8:00 am – 5:30 pm
Friday 8:00 am – 5:30 pm
When scheduling an appointment, please describe your needs to our staff so that an appropriate length of time can be reserved for you. We attempt to schedule appointments to accommodate our patients’ needs. We also make every effort to see patients at scheduled appointment times, as we realize that your time is valuable. However, sometimes we do fall behind schedule or are called out of office to attend deliveries or to handle emergency cases. Our staff will attempt to notify you by telephone so that you can choose to either keep your appointment time or reschedule it.
Canceling an Appointment
If you cannot keep your appointment, please give us at least 24 hours notice. There will be a $25 charge for cancellations within 24 hours of your appointment. Additionally, we do have a 10 minute late policy. If you arrive 10 or more minutes late, we will need to reschedule your appointment. There will be a $25 charge for “no-shows” or missing your appointment.
Our telephone is currently answered by an automated attendant system between the hours of 8:00 a.m. and 5:30 p.m. Please select the option that is most appropriate for you when calling. Our secretaries will take your call as quickly as possible.
When calling to speak with a provider, please understand that all providers are not in the office everyday and that the providers who are in the office are seeing other patients. The providers in the office will return calls in between patient appointments or at the end of the day. Urgent calls are answered more promptly.
After Hour Emergencies
We have a physician on call 24 hours a day, 7 days a week. Telephone calls received during non-office hours will be answered by our answering service. The answering service will page the physician on call, who will return your call as quickly as possible. Due to the volume of calls to the answering service, please stay on the line until your call is answered. The answering service will also call you back to assure that the physician on call has contacted you.
We request that you contact us prior to going to the Emergency Room or to the Labor and Delivery Unit so that we may notify the hospital and prepare for your arrival. Of course, if you have an extreme emergency, you should go directly to the Emergency Room.
Insurance and Billing
The Women’s Healthcare Group participates with most major insurances. Please note that office copays are due at the time of service and any co-insurances are the responsibility of the patient.
Information and Feedback
If you would like further information about a subject or topic in this website please fill out the information below and submit the form. Please list the information you request in the space provided. One of our staff will contact you as soon as possible.
If you have a complaint, problem or other general suggestions, we would be happy to hear from you. Please do not hesitate to contact Alyce Soffer, Practice Manager, at extension 239.
If you would like to be a patient here, please fill out the information below and submit the form. We will be back in touch with you within the next few days. Make sure you leave a telephone number where one of our office staff can contact you during the day. You can also call us during business hours at (717) 845-1621.